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The Nightingale Center offers comprehensive mental health and wellness services. We specialize in therapy, medication management, and education.
Insurance & C0verage Information
We are in network with several major insurance plans.
In Network Carriers for Nurse Practitioners:
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Blue Cross Blue Shield
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Midlands Choice/Health Partners
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CIGNA
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AETNA​
In Network Carriers for Therapists:
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Blue Cross Blue Shield
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Midlands Choice/Health Partners
if you will be seeing Karin Mills, T-LMHC, services will be billed under her supervisor
Dr. Darcie Davis-Gage, PhD, LMHC
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Please contact your insurance to verify that The Nightingale Center (Berendzen Mental Health Services) is an accepted provider, and if you are requesting telehealth services that it is also covered under your plan.
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Please note, if you are being seen via telehealth you MUST be in Iowa at time of the visit (regardless of whether or not you have an Iowa address) in order for services to be covered.
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Our Policies
No Show/Late Cancellations
It common practice for small private practices to charge fees for late cancelations/reschedules, no shows, and late shows. This is because it is hard to fill the time that has already been dedicated to you as a patient.
We require 24 hours
(1 business day) notice
otherwise a fee of $100 for medication management appointments,
$75 for therapy sessions will be charged to your credit care on file.
These fees are NOT covered by insurance
We understand life happens, so each patient will have one time waived,
before charges will occur.
Please reach out if you have questions or concerns regarding this policy.
Medication Refills
Please request refill via Spruce.
We don't always here from pharmacies, so it is your responsibility to follow-up if needed.
Medications will not be refilled outside of business hours including nights and weekends.
You must allow 48-72 hours for refills to be processed. It is your responsibility to request a refill in a timely manner.
We have the right to refuse refills at any time.
Contacting Us
We do not return messages on nights or weekends​
If you are not an established patient and are contacting us about scheduling or canceling an appointment, we will do our best to contact by the end of the next business day.​
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If you are an established patient, please use Spruce to communication as it is the easiest way for us to corresponded, we will try our best to return your message by the end of the business day.
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We DO NOT provide comprehensive 24-hour services
If there is a life-threatening emergency or if you are concerned about an immediate safety issue, please call 911, 988, or
go to the emergency room of your local hospital
988 Suicide & Crisis Lifeline
The National Suicide Prevention Lifeline can now be reached by calling or texting 988, or chatting on 988lifeline.org/chat.
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988 serves as a universal entry point so that no matter where you live in the U.S., you can easily access 24/7 emotional support. You do not have to be suicidal to reach out. The trained crisis counselors can help you through whatever mental health challenges you are experiencing.
