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Insurance
We are in network with several major insurance plans. Please contact your insurance to verify that The Nightingale Center is an accepted provider.
In Network Carriers for Nurse Practitioners:
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Blue Cross Blue Shield
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Midlands Choice/Health Partners
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CIGNA
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AETNA
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United Healthcare
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United Medical Resources
In Network Carriers for Therapists:
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Blue Cross Blue Shield
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Midlands Choice/Health Partners
Our Policies
No Show/Late Cancellations
We require a minimum of 24 hours notice when cancelling or rescheduling an appointment in order to avoid a late cancellation fee. Please contact the office to cancel or reschedule appointments. Missed, cancelled, or rescheduled appointments with less than 24 hours notice will incur a $100 charge for medication management visits and a $75 charge for therapy visits, which are not covered by insurance and will be charged to your credit card on file.
Medication Refills
Medications will not be refilled outside of business hours including nights and weekends.
You must allow 48-72 hours for refills to be processed. It is your responsibility to request a refill in a timely manner.
We have the right to refuse refills at any time.
Contacting Us
We do not return calls on nights or weekends. If you are calling or emailing after hours to cancel an appointment or to schedule/reschedule, please leave a message and we will do our best to contact you on the next business day.
We do not provide comprehensive 24-hour services.
If there is a life-threatening emergency or if you are concerned about an immediate safety issue, please call 911, go to the emergency room of your local hospital, call your primary care provider (if that person offers 24-hour services), or contact The Crisis Center at 988.
988 Suicide & Crisis Lifeline
The National Suicide Prevention Lifeline can now be reached by calling or texting 988, or chatting on 988lifeline.org/chat.
988 serves as a universal entry point so that no matter where you live in the U.S., you can easily access 24/7 emotional support. You do not have to be suicidal to reach out. The trained crisis counselors can help you through whatever mental health challenges you are experiencing.
